(1)

variables related to employees and self-employed persons (persons employed), for which the absolute number of employees and self-employed persons should be sent, and

(2)

variables related to turnover, values and costs, which should be sent in millions of national currency.

(1)

Main economic activity of the enterprise

(2)

Average number of employees and self-employed persons

(3)

Total turnover, excluding VAT

(4)

Persons employed having internet access for business purposes

(5)

Using any type of fixed connection to the internet

(6)

Having a maximum contracted download speed of the fastest fixed internet connection in the ranges: [0 Mbit/s, < 30 Mbit/s], [30 Mbit/s, < 100 Mbit/s], [100 Mbit/s, < 500 Mbit/s], [500 Mbit/s, < 1 Gbit/s], [≥ 1 Gbit/s]

(7)

Having a website

(8)

Having a website that has a description of goods or services or price information

(9)

Having a website with online ordering or reservation or booking

(10)

Having a website that offers a possibility for visitors to customise or design online goods or services

(11)

Having a website with tracking or status of orders placed

(12)

Having a website that provides personalised content on the website for regular/recurrent visitors

(13)

Having a website with a chat service for customer support

(14)

Having a website that advertises open job positions or online job application

(15)

Having a website with content available in at least two languages

(16)

Using any social media

(17)

Having web sales of goods or services via the enterprise’s websites or apps

(18)

Having web sales of goods or services via e-commerce marketplace websites or apps used by several enterprises for trading goods or services

(19)

Value of web sales of goods or services

(20)

Value of web sales of goods or services generated by sales via the enterprise’s websites or apps

(21)

Value of web sales of goods or services generated by sales via e-commerce marketplace websites or apps used by several enterprises for trading goods or services

(22)

Value of web sales generated by web sales to private consumers (Business to Consumers: B2C)

(23)

Value of web sales generated by web sales to other enterprises (Business to Business: B2B) and to public sector (Business to Government: B2G)

(24)

Value of web sales generated by web sales of physical goods

(25)

Value of web sales generated by web sales of digital goods or services (digitally delivered)

(26)

Value of web sales generated by web sales of services not digitally delivered

(27)

Having web sales to customers located in the enterprise’s own country

(28)

Having web sales to customers located in other Member States

(29)

Having web sales to customers located in the rest of the world

(30)

Value of web sales generated by web sales to customers located in the enterprise’s own country

(31)

Value of web sales generated by web sales to customers located in other Member States

(32)

Value of web sales generated by web sales to customers located in the rest of the world

(33)

Experiencing difficulties when selling to other Member States: high costs of delivering or returning products

(34)

Experiencing difficulties when selling to other Member States: difficulties related to resolving complaints and disputes

(35)

Experiencing difficulties when selling to other Member States: adapting product labelling for sales to other Member States

(36)

Experiencing difficulties when selling to other Member States: lack of knowledge of foreign languages for communicating with customers in other Member States

(37)

Experiencing difficulties when selling to other Member States: restrictions from enterprise’s business partners to sell to certain Member States

(38)

Experiencing difficulties when selling to other Member States: difficulties related to the VAT system in other Member States

(39)

Having EDI-type sales of goods or services

(40)

Value of EDI-type sales of goods or services

(41)

Having EDI-type sales to customers located in the enterprise’s own country

(42)

Having EDI-type sales to customers located in other Member States

(43)

Having EDI-type sales to customers located in the rest of the world

(44)

Value of EDI-type sales to customers located in enterprise’s own country

(45)

Value of EDI-type sales to customers located in other Member States

(46)

Value of EDI-type sales to customers located in the rest of the world

(47)

Using Enterprise Resource Planning (ERP) software

(48)

Using Customer Relationship Management (CRM) software

(49)

Using Business Intelligence (BI) software

(50)

Using AI technologies performing analysis of written language

(51)

Using AI technologies converting spoken language into machine readable format (speech recognition)

(52)

Using AI technologies generating written, spoken language or programming codes (natural language generation, speech synthesis)

(53)

Using AI technologies generating pictures, videos, sound/audio

(54)

Using AI technologies identifying objects or persons based on images or videos (image recognition, image processing)

(55)

Using machine learning for data analysis

(56)

Using AI technologies automating different workflows or assisting in decision making

(57)

Using AI technologies enabling physical movement of machines via autonomous decisions based on observation of surroundings

(58)

Using AI software or systems for marketing or sales

(59)

Using AI software or systems for production or service processes

(60)

Using AI software or systems for organisation of business administration processes or management

(61)

Using AI software or systems for logistics

(62)

Using AI software or systems for ICT security

(63)

Using AI software or systems for accounting, controlling or finance management

(64)

Using AI software or systems for research and development (R&D) or innovation activity, excluding research on AI

(65)

Having documents setting out instructions, practices or procedures on its use of AI technologies

(66)

Using AI software/system developed for the enterprise by enterprise’s own employees (including those employed in parent or affiliate enterprises)

(67)

Using AI software/system developed for the enterprise by external providers

(68)

Using open-source AI software free of charge or for a fee

(69)

Using closed-source AI software free of charge or for a fee

(70)

Modifying open- and/or closed-source AI software through enterprise’s employees and/or external providers

(71)

Considering the use of AI technologies, specifically in reference to mandatory variables (50)-(57)

(72)

Not using AI technologies because the costs seem too high

(73)

Not using AI technologies due to a lack of relevant expertise in the enterprise

(74)

Not using AI technologies due to incompatibility with existing equipment, software or systems

(75)

Not using AI technologies due to difficulties with availability or quality of the necessary data

(76)

Not using AI technologies due to concerns regarding violation of data protection and privacy

(77)

Not using AI technologies due to lack of clarity about the legal consequences

(78)

Not using AI technologies due to ethical considerations

(79)

Not using AI technologies because they are not considered useful for the enterprise

(80)

Using paid cloud computing services

(81)

Using email as a paid cloud computing service

(82)

Using office software as a paid cloud computing service

(83)

Using finance or accounting software applications as a paid cloud computing service

(84)

Using ERP software applications as a paid cloud computing service

(85)

Using CRM software applications as a paid cloud computing service

(86)

Using security software applications as a paid cloud computing service

(87)

Hosting the enterprise’s database(s) as a paid cloud computing service

(88)

Using storage of files as a paid cloud computing service

(89)

Using computing power to run the enterprise’s own software as a paid cloud computing service

(90)

Using a computing platform providing a hosted environment for application development, testing or deployment as a paid cloud computing service

(91)

Using AI software and systems generating text, images, video, audio content or codes as a paid cloud computing service

(92)

Total cost of the cloud computing services purchased by the enterprise

(93)

Sending invoices in electronic form, in a standard structure suitable for automated processing (e-invoices), excluding the transmission of PDF files

(94)

Sending invoices in electronic form not suitable for automated processing, including the transmission of PDF files

(95)

Sending invoices in paper form

(96)

Sending e-invoices, in a standard structure suitable for automated processing, categorised based on the percentage of total invoices sent, within the following ranges: [0, <10], [10, <25], [25, <50], [50, <75], [75, 100]

(97)

Using of ICT systems and solutions to reduce the energy consumption of the enterprise

(98)

Using of ICT systems and solutions to reduce the material used (including consumables) or to enhance the use of recycled material

(99)

Monitoring and quantifying the impact of using ICT systems or solutions on energy and/or material consumption

(100)

Disposing ICT equipment in electronic waste collection/recycling (including leaving it to the retailer to dispose of) when it is no longer used

(101)

Keeping ICT equipment in the enterprise when it is no longer used

(102)

Selling, returning to a leasing enterprise or donating ICT equipment when it is no longer used