Privacy policy on the protection of your personal data for EU mobile apps

Treatment of your data

The European institutions are committed to protecting and respecting your privacy. The policy on protection of individuals with regard to the processing of personal data is based on Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000.

We do not collect, process or disclose your personal data through this mobile application

How we treat emails you send us

When you send an email message or a request, your personal data is processed only to the extent necessary to reply. If the management team for the mailbox is unable to answer your question, your email will be forwarded to another service. You will be informed, via email, about where it has been sent.

If you have any questions about the processing of your email and related personal data, do not hesitate to include them in your message.

The processing of personal data by our Helpdesk is covered by a privacy statement for which the specific processing has been notified to the Data Protection Officer (DPO) with the following reference: DPO-1287.

The Commission DPO publishes a register of all operations processing personal data.

You can access the register at:

Contact information

If you have comments or questions, any concerns or a complaint, please feel free to contact us by email at: