Legal notices of the EU law and publications website


The information on this site is subject to a disclaimer, a copyright notice and rules related to personal data protection.

Disclaimer

The Publications Office maintains this website to enhance public access to information about European Union law, publications and policies in general. Our goal is to keep this information; timely and accurate. If errors are brought to our attention, we will try to correct them.

However, the Publications Office accepts no responsibility or liability whatsoever with regard to the information on this site.

This information is:

  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
  • not necessarily comprehensive, complete, accurate or up to date;
  • sometimes linked to external sites over which the Publications Office services have no control and for which the Publications Office assumes no responsibility;
  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Please note that it cannot be guaranteed that a document available online exactly reproduces an officially adopted text. Only the Official Journal of the European Union (its printed edition, or since 1 July 2013 its electronic edition made available on the EUR-Lex website) is authentic and produces legal effects.

It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Publications Office accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the Publications Office in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law.

Copyright notice

© European Union, 2017

  1. Reuse of legal, administrative and case-law documents and data published on this website for commercial or non-commercial purposes is authorised provided the source is acknowledged. The reuse policy of the European Commission is implemented by a Decision of 12 December 2011.
  2. The European Commission general publications may also be reused provided the source is acknowledged, according to the above-mentioned Decision.
  3. For general publications of other EU institutions, bodies, offices and agencies, the following rules apply:
    • Downloading and reproduction are authorised provided the source is acknowledged.
    • Translations of publications into languages other than the language editions published on this website are subject to the conclusion of a free-of-charge licence agreement.
    • Where the content of EU publications is incorporated in works that are sold (regardless of their medium), the natural or legal person publishing the works must inform buyers, both before they pay any subscription or fee and each time they access the works, that the information taken from EU publications may be obtained, in electronic format, free of charge through this website.

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These general principles can be subject to conditions which may be specified in individual copyright notices. Therefore, users are advised to refer to the copyright information on the individual documents.

The use of elements (e.g. text, photos, pictures, graphs, etc.) subject to intellectual property rights of third parties is subject to prior authorisation from the copyright owner.

All logos and trademarks are excluded from the above-mentioned general permissions.

Any queries regarding the above, or any other copyright queries relating to the reuse of EU documents, shall be addressed in writing to:

Publications Office
Resources and Logistics Directorate
Calls for Tender, Contracts and Copyright Unit
Copyright and Legal Issues Section
2, rue Mercier, 2985 Luxembourg, Luxembourg
Fax (352) 2929-42672
E-mail

Privacy statement on the protection of personal data

I. Introduction

The European Union is committed to user privacy. The policy on protection of individuals with regard to the processing of personal data by the Community institutions is based on Regulation (EC) No 45/2001 of the European Parliament and of the Council of 18 December 2000.

II. Why do we collect, store and process your data?

Your data is collected and processed to enable the Publications Office of the European Union (OP) to provide you with relevant information to your requests on EU Law and Publications and give you access to the publications managed by OP. If you subscribed to receive the Newsletter, or completed the form to receive a catalogue, your data is collected in order to send you the requested publication(s).

You can choose to register for two types of account to benefit from advanced services (save publications, save and manage queries, etc.).

  • ‘full account’ for which you fill in the form directly on the ‘EU Law and Publications’ website and create a login/password specifically for the website; in which case all the necessary data is stored in ‘EU Law and Publications’ databases where passwords are encrypted.
  • Single sign-in account’ where you choose to sign in through your personal existing account in external web services such as Facebook, Twitter or ECAS, in which case only limited data is stored in ‘EU Law and Publications’ databases (no passwords are stored in our databases).

Collected personal data is treated according to the policy described in the abovementioned regulation. Data will be used only for this purpose.

The collection of data is based on voluntary agreement by you.

Tasks and operations of the Publications Office are defined in the decision 2009/496/EC. The lawfulness of the processing is based on Article 5(a) of Regulation (EC) No 45/2001 which stipulates that personal data may be processed only if ‘processing is necessary for the performance of a task carried out in the public interest on the basis of the Treaties establishing the European Communities or other legal instruments adopted on the basis thereof or in the legitimate exercise of official authority vested in the Community institution or body or in a third party to whom the data is disclosed’.

III. Who is responsible for the processing of your data? (Controller)

The controller responsible for processing your data is the Head of the ‘Common Portal and Open Data Portal’ unit (E-mail: info@publications.europa.eu).

IV. What personal data do we collect?

Mandatory data which we collect:

- In the case of ‘full account’: surname, first name, e-mail address;

- In the case of ‘single sign-in account’ (data retrieved from the external service): UserId, E-mail (not for Twitter), first name, last name.

Compulsory data which you can provide if you want to benefit from additional services: title, phone number, audience, theme of interest, preferred role, address name, address, address title, city, country, e-mail different from mandatory, postal code, address phone number, person type, organisation, department and function.

Full accounts

Single sign-on accounts

Mandatory

Not mandatory

Mandatory / Data retrieved from the external service

Not mandatory

First name

Title

UserId

Title

Last name

Phone number

Email (not for twitter)

Phone number

Email address

Audience

First Name

Audience

Password (encrypted)

Theme of interest

Last Name

Theme of interest

 

Preferred Role

 

Preferred Role

 

Title

 

Title

 

Address name

 

Address name

 

Address

 

Address

 

Address title

 

Address title

 

City

 

City

 

Country

 

Country

 

E-mail (can be different from the mandatory email address)

 

E-mail (can be different from the mandatory email address)

 

Postal Code

 

Postal Code

 

Address phone number

 

Address phone number

 

Person type

 

Person type

 

Organisation

 

Organisation

 

Department

 

Department

 

Function

 

Function

 

Not filling in non-mandatory information does not prevent using the current functionalities of the website.

Only future functionalities (eg. ordering of publications) will require some non-mandatory information.

Data retrieved from the external service for ‘single sign-on’ accounts
External service Data retrieved and stored in local account record
ECAS userId
e-mail
firstName
lastName
Facebook userId — Facebook user identifier
firstName
lastName
e-mail
Twitter userId
firstName
lastName
LinkedIn UserId
firstName
lastName
e-mail
Google+ userId
firstName
lastName
e-mail
LiveId    userId
firstName
lastName
e-mail

V. To whom are your data disclosed?

Your collected data will be treated confidentially and used only by the Publications Office services responsible for the receipt, processing of and response to all requests received by e-mail.

Only the officials and staff carrying out the processing of your request, and dealing with the Newsletter, the storage and dispatching of publications and related technical issues, have access to your data.

No personal data is transmitted to parties which are outside the recipients and the legal framework mentioned, without prejudice to a possible transmission to the bodies in charge of a monitoring or inspection task in accordance with Community legislation, e.g. OLAF, or an investigating magistrate.

The Publications Office will not share personal data with third parties for direct marketing.

VI. For how long are your data kept?

Your data will be automatically deleted after 36 months of inactivity. You will be notified before the deletion of your data.

At any given moment you can ask to be deleted from any mailing list managed by the Publications Office. Please contact info@publications.europa.eu in order to request this.

VII. How can you access your data, check their accuracy and, if needed, correct them?

At any given moment you can check, modify or delete your account, provided that you are authenticated with a personal user registered access stored on our website.

You also have the right to request a copy of your personal details at any time to check the accuracy of the information held, and/or to correct or update this information.

You may also ask for your personal information to be deleted completely subject to settlement of all outstanding issues related to our relationship. This will mean that you will also terminate all services and access rights that may be linked to this information.

To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

Your request for deletion sent by e-mail will be dealt with within 5 working days.

Please contact this e-mail address: info@publications.europa.eu.

VIII. What do we do to avoid misuse or unauthorised access?

The Publications Office has put in place, and regularly reviews and updates, appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorised access, maintain data security, and correctly use the information collected for the treatment of publications orders.

Your enquiry is stored on the server of our sub-contractor, is processed and may also be forwarded by e-mail to the expert responsible for replying to the enquiry.

Such external sub-contractors have signed a contract with the Publications Office which legally binds them to comply with the applicable legislation on the protection of personal data and the processing thereof and more specifically with Regulation (EC) No 45/2001.

Staff of the Publications Office who have access to personally identifiable information are required to protect this information in a manner that is consistent with this privacy statement by, for example, not using the information for any purpose other than to carry out the services they are performing.

Designated Publications Office officials can access the data using their user ID and personal password. Only these authorised officials have access to the data (using a specific system).

IX. What are the contact points for questions or complaints?

If you wish to access or correct your personal information please contact:

The controller responsible for processing these data is the head of unit of the Common Portal and Open Data Portal unit (e-mail: info@publications.europa.eu).

X. Recourse

Complaints, in case of conflict, can be addressed to the data-protection-officer of the European Commission or the European Data Protection Supervisor.

Contact information by post:
Publications Office
2, rue Mercier
2985 Luxembourg
LUXEMBOURG
Tel. +352 29291
Fax +352 292942758