Five rights you should know
As a consumer, when you pay for a product or service, be it online or in a shop, in your home country or elsewhere in the EU, you have rights. Many Europeans are unaware of some of their most basic consumer rights. EU law guarantees you fair treatment, proper information and the possibility to claim your rights, if anything goes wrong.
- Corporate author(s): Directorate-General for Justice (European Commission) Now known as... Now known as... Directorate-General for Justice and Consumers (European Commission) Themes: Fundamental rights, Law and justice
- Subject: access to the courts, consumer information, consumer policy, consumer protection, EU law, European Consumer Centres Network
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