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Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
Publication metadata
- Published:
- Corporate author(s): Council of the European Union , European Parliament
- Subject: alternative dispute resolution , consumer protection , distance selling , provision of services , purchase , single market , trade dispute
- CELEX : 32013L0011
- OJ : JOL_2013_165_R_NS006
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