Coach passenger rights
What you need to know : your passenger rights at hand
Cancellation? Long delay? Discrimination when purchasing tickets? While travelling by bus and coach around Europe you are protected by passenger rights. These rights apply as long as your journey begins or ends within the European Union, it's a regular service and you're set to travel along specified routes with predetermined stops at specified intervals.
- Corporate author(s): Directorate-General for Mobility and Transport (European Commission) Themes: Information — Documentation, Land transport (road, rail)
- Subject: bus, carriage of passengers, consumer information, consumer protection, right to information
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