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Minimum frequency:

Two return flights a day from Monday to Friday.

If there is a high demand for services, flights could also be operated at weekends.

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Timetables:

The operating conditions at Bragança and Vila Real aerodromes must be complied with.

Passengers must be able to make a round trip between Bragança and Lisbon the same day with a stay of at least five hours in winter and seven hours in summer.

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Type and capacity of aircraft used:

Twin-engined turbofan aircraft which meet the performance requirements contained in Decree-Law No 289/2003 of 14 November 2003, for Bragança and Vila Real aerodromes (1).

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Fares:

A fully flexible return fare, and a range of special fares with special conditions adapted to demand (e.g. excursion, groups, events, etc.) must be offered for each of the following routes:

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Continuity of service:

Except in cases of force majeure, the number of flights cancelled for reasons directly attributable to the carrier must not exceed 3 % of the number of flights scheduled in any IATA scheduling season.

Except in cases of force majeure, delays of more than 15 minutes directly attributable to the carrier may not affect more than 15 % of the flights.

Scheduled services must be guaranteed throughout at least one calendar year and, except in the case mentioned above, may be suspended only with six months' notice.

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Flight marketing:

Flights must be marketed using at least one computerised reservation system.

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Crew:

Given the special nature of these services, air carriers will have to demonstrate their capacity to operate the service in question with at least one cabin crew member who can speak and understand Portuguese.