Privacy Statement | Sitemap | Contact | FAQ
This site is a part of
 
 
 
 
 
 

Frequently asked questions

       

The Publications Office of the European Union is the publishing house for all the institutions, agencies and other bodies of the European Union. It is responsible for the production of all European Union publications (paper, e-books, CD-ROM and web-sites as well as database access) and their distribution via its sales agents network and EU information networks. The Publications Office can therefore reply to all your questions on information products.

Please note that the Publications Office cannot answer questions concerning the general activities of the European Union, including its policies, aid or action programmes. For these matters, you are kindly requested to consult the European Commission web-site EUROPA (http://europa.eu). You may also contact the European Commission representation or delegation and/or the European Parliament's Information Office nearest to you.

The European Commission has also created a service for the public — EUROPE DIRECT — to answer your questions and to provide an answer as rapidly as possible or to forward your request to the relevant department.

If your question concerns the Publications Office's activities, please consult the list of questions below.

       


       
How to identify and find a European Union publication
       

To identify a publication we need an exact title and/or catalogue number or ISBN. The online catalogue may help you find these details and identify whether the publication is free of charge or priced.

Top

       
How to obtain EU publications
       

Priced publications can be obtained through our worldwide network of sales agents.

Please note that you can also acquire copies of free publications (the latest editions as long as they are available), as well as further information on EU policies and activities, from:

Top

       
How to obtain the Official Journal of the European Union
       

The Official Journal of the European Union (OJ) is the only periodical published every working day in all 23 official languages of the European Union (EU). It consists of two related series (L for legislation and C for information and notices) and a supplement (S for public tenders). There is also an electronic section to the C series, known as the OJ C E. Documents published in the OJ C E are only published electronically.

The OJ L & C is available on paper, CD-ROM and online. The paper and CD-ROM editions are offered as annual paying subscriptions and can be ordered through the Publications Office's sales network. The online edition is accessible free of charge in EUR-Lex.

The OJ S is available on CD-ROM and online. The CD-ROM edition is offered as an annual paying subscription and can be ordered through the Publications Office's sales network. The online edition is accessible free of charge in TED

Top

       
What are COM documents and how do I obtain them
       

COM documents are prepared by the European Commission in the framework of the legislative procedure and the decision-making process. They are grouped under two headings: Legislation in Preparation and Documents of Public Interest. Both categories of document are normally available in both PDF and HTML formats online free of charge in EUR-Lex. Other preparatory legislative acts are accessible at the same Internet address.

On request, the Publications Office's Document Delivery agents can find and deliver COM documents against payment.

Top

       
How to publish a call for tender in the Supplement to the Official Journal
       

In compliance with EU directives and international agreements, invitations to tender for public works, services and supply contracts must be advertised throughout the European Union.

If you wish to publish a tender, please note the following:

  • The publication of a tender notice in the OJ S is free of charge.
  • The length of the notice should not exceed approximately 650 words.
  • Notices are published within 12 days (5 days for accelerated procedures) of dispatch to the Publications Office.
  • Tender notices sent for publication in the OJ must be set out as shown in the model notices: OJ L 328, 1997; OJ L 101, 1998.

Commission Directive 2001/78/EC of 13 September 2001, published in OJ L 285 of 29.10.2001 and corrected in OJ L 214 of 9.8.2002, makes it compulsory from 1 May 2002 to use standard forms for the publication of contract notices in the Supplement to the Official Journal of the European Union. The forms to be used are available on the SIMAP website http://simap.europa.eu.

When the notice is published, a CD-ROM edition of the Supplement to the OJ is sent to the awarding authority.

All notices published during the last five years can be consulted in English, free of charge online in TED.

Top

       
How to obtain copyright permission for EU material
       

For all copyright matters, including requests for permission to reproduce EU material, please contact the Publications Office's Licences and Copyright Section at the e-mail address below. When requesting permission, please indicate the title of the EU publication, the catalogue number or ISBN and the relevant pages and/or parts of pages.

E-mail: opoce-info-copyright@publications.europa.eu

Top

       
How to become a EU official
       

For general information on recruitment to the European Union institutions and agencies, please see their relevant sites, which can be accessed from the EUROPA server: http://europa.eu/index_en.htm.

The full text of recruitment competitions is published in the OJ series dedicated to competitions (OJ CA). To apply for admission to a competition, you must nevertheless complete the application form printed in the paper edition, which can be obtained free of charge from your nearest representation.

You may also subscribe to the OJ CA series in a specific language via one of the Publications Office's sales agents.

Top

       
How to inform us of a broken link on our site
       

In the event of a broken link, please advise the Publications Office's webmaster. Please copy the error message and indicate the URL address in your e-mail. Thank you.

E-mail: opoce-webmaster-diffus@publications.europa.eu

Contact us

If your question concerns the Publications Office's activities or products but you cannot find the answer in the list of questions above, please write to us stating your full name and address, your query and the EU language in which you would like to receive a reply.

E-mail: info@publications.europa.eu

Top


Links to Publications
Office's websites

EU publications:

Research & development:

EU law:

Tenders:

EU directory: